Relationship with real zest...
Our training is approved by the National Centre for Diversity so you can be confident
that you will benefit from quality solutions. Our unique learning resources and trainer’s
approach ensures our training is fun, engaging, effective and memorable. We also have
a variety of evaluation methods that test participants knowledge and understanding on
the training they have received.
Diversity Vision & Strategy Setting
To enable organisations to identify and create a diversity
vision. Equip organisations with practical tools to develop
their own meaningful diversity strategy following on from
the training course.
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Diversity & Customer Service
To identify and understand different population groups and
the common cultural differences presented by a diverse
customer base, helping participants understand how their
own behaviours impact on the customer cycle, and providing
practical tools to identify and assess diversity and customer
service risks in their own workplace.
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Equality Impact Assessment
For participants to gain a practical understanding of Equality
Impact Assessments and provide them with the essential
tools to complete Equality Impact Assessments within their
area of responsibility.
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Diverse-City Diversity & Cultural Awareness
To challenge common perceptions, raise awareness of
different groups that live and work in our cities, towns and
villages and make participants aware of their responsibilities
within the work place.
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Equality & Diversity Coaching for Managers
To raise awareness of Diversity issues faced within businesses by covering the benefits and commitments required. We also identify differences between Diversity and Equal Opportunities. The course also covers how to manage Behavioural Impact by creating culture change through processes and practices.
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Equality & Diversity Action Planning for Managers
To raise awareness of the differences between equality &
diversity. Identify diversity issues faced within the business
and develop key action points and timescales for
implementation. To equip managers with knowledge and
toolkits for dealing with in appropriate behaviour in an
effective manner and promote a positive diversity culture.
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